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Alderwood Care Home: A Model of Compassionate and Inclusive Elderly Care

Alderwood Care Home, operated by Carebase (Colchester) Limited, is located at 39 Essex Hall Road, Colchester, Essex. This care home, inspected on February 22, 2018, provides accommodation and personal care with nursing for up to 65 older people, including those with dementia. At the time of the inspection, the facility was fully occupied. Alderwood Care Home is distinguished by its commitment to providing a nurturing and inclusive environment for its residents.

The Care Quality Commission (CQC) has recognized Alderwood Care Home with an overall 'Outstanding' rating. The home received outstanding ratings in the 'Responsive' and 'Well-led' categories, and good ratings in the 'Safe', 'Effective', and 'Caring' categories. This rating reflects the home's dedication to providing high-quality, person-centered care.


The care at Alderwood Care Home is outstanding, marked by a family-like atmosphere and a focus on maintaining residents' dignity and privacy. The home is highly appreciated by both residents and their relatives for its attentive and respectful care. Staff at Alderwood are motivated and value their focus on the residents, creating a positive impact on the quality of life of those they care for.


The care home is well-maintained, offering a bright and stimulating environment for its residents. The communal areas are decorated to a high standard, and the outside area includes accessible gardens with benches. Residents are encouraged to pursue their interests and hobbies, with a variety of activities available to keep them engaged and stimulated. The service works hard to ensure residents continue to live a full life and have their wishes fulfilled.


Alderwood ensures the safety of its residents through comprehensive risk assessments, effective medicine management, and a clear understanding of safeguarding practices among staff. The service is well-equipped to handle emergencies and maintains high standards of cleanliness and infection control.


The leadership at Alderwood Care Home is exceptional, with a management team that is regularly involved in supporting people and staff. The home's open and transparent culture is evident in the high staff morale and the quality of care provided. The provider works closely with the management team, ensuring all staff feel valued and appreciated.

Comment from Fulcrum Care Senior Consultant

"Alderwood Care Home has truly embraced a compassionate and inclusive approach to elderly care, setting a high standard in the industry. The dedication to maintaining residents' dignity, combined with effective leadership, is commendable. At Fulcrum Care, we understand the importance of such principles in achieving excellence. Our expertise can further support care homes like Alderwood in maintaining a Good rating or reaching the pinnacle of an Outstanding rating."

Alderwood Care Home is an exemplary care facility, known for its compassionate and inclusive approach to elderly care. The home's commitment to resident engagement, high-quality care, and strong community integration makes it a standout service in the realm of elderly care. The focus on individual needs, innovative communication methods, and strong leadership establishes Alderwood as a leading example in the sector.



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