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Anisha Grange: A Model of Excellence in Person-Centered Care and Community Integration

Anisha Grange, part of Hallmark Care Homes (Billericay) Limited, is a nursing home located at Outwood Common Road, Billericay, Essex. It provides accommodation, nursing, and personal care for up to 74 older people, some of whom may have care needs associated with dementia. The facility is divided into three units over three floors, catering to varying needs. As of the latest inspection, 65 people were living at Anisha Grange, enjoying a service that places a strong emphasis on living full and varied lives.

The Care Quality Commission (CQC) has awarded Anisha Grange an overall 'Outstanding' rating. The home received outstanding ratings in the responsive and well-led categories and good ratings in the safe, effective, and caring categories. This reflects the home's commitment to high-quality, person-centered care.

The care at Anisha Grange is outstanding, with residents providing glowing feedback about the service and staff. People feel safe, happy, and enjoy a wealth of activities that prevent boredom and promote engagement. The staff are skilled, competent, and continuously develop their skills and knowledge, ensuring residents have as much choice and control over their lives as possible.

Anisha Grange offers an exceptionally clean and well-maintained environment. The service invests considerable resources to ensure residents enjoy living there, offering a plethora of opportunities for meaningful engagement and social activities. Activities are tailored to the residents' interests, promoting mental well-being and self-esteem, and reducing social isolation and loneliness.

Everyone at Anisha Grange goes out of their way to be helpful and to care for my aunt. Whenever anyone in the family has a question or query, it is answered quickly and to our satisfaction. Whenever I go to visit my aunt she always tells me how happy she is to have chosen Anisha Grange. I would recommend  it.

 Timothy D (Nephew of Resident) Overall Experience 5.0 out of 5.0

The service ensures the safety of its residents through effective risk assessment and management. Staff are trained in safeguarding practices and understand how to protect residents from abuse. Medication management is safe and robust, and the service employs a proactive approach to managing risks, involving both residents and professionals in this process.

Leadership at Anisha Grange is exceptional, characterized by an open and transparent culture. The service is responsive to concerns and complaints, making every effort to resolve issues promptly. The management team is dedicated to continuous improvement and works in close partnership with health and social care professionals, ensuring the residents' needs are met efficiently.

Comment from Fulcrum Care Senior Consultant

"Anisha Grange has set a high standard in person-centered care and community integration, fostering a supportive environment for residents. The dedicated staff and effective leadership contribute to the home's outstanding rating. Fulcrum Care stands ready to assist care homes like Anisha Grange in maintaining excellence and achieving an Outstanding rating. Our comprehensive strategies can enhance the quality of care and contribute to sustained resident satisfaction."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website.

Anisha Grange is an exemplary care home, known for its person-centered approach, high-quality care, and strong community integration. The service provides an environment where residents can enjoy life to the fullest, supported by a caring and skilled team. The focus on individual needs, community involvement, and innovative approaches makes Anisha Grange a leading example in the field of elderly care.

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