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Asra House Residential Care Home: A Culturally Inclusive Community of Care


Introduction and Service Overview

Asra House Residential Care Home in Leicester, operated by Sanctuary Care Limited, is a unique establishment offering care for up to 42 older adults living an Asian lifestyle. At the time of the latest inspection, the home was fully occupied, emphasizing its role as a vital community resource. Asra House stands out for its dedicated approach to meeting the cultural, dietary, and religious needs of its Asian residents, providing a comfortable and familiar environment that resonates with their heritage.

CQC Ratings

The Care Quality Commission (CQC) has recognized Asra House for its exceptional service, awarding it 'Outstanding' ratings in responsiveness and leadership, and 'Good' in safety, effectiveness, and caring. This distinction underscores the home's commitment to culturally sensitive care and its attentiveness to the unique needs of its residents.

Care Quality and Resident Experience

Asra House excels in offering care that is both responsive and well-tailored to individual requirements. The staff's deep understanding of the residents' social and cultural diversity enriches the quality of care and support. This personalized approach ensures flexibility, choice, and continuity in care, deeply resonating with the values and beliefs of the residents.

Environment and Activities

The home fosters a culture of understanding and positive attitudes towards different disabilities. A variety of innovative social activities, aligned with best practice guidelines, are organized to meet individual needs. Regular cultural events and celebrations are integral to the home's ethos, cultivating a strong sense of community and belonging among residents.

Safety and Health Management

Safety and health are paramount at Asra House. The home implements rigorous systems and processes for safeguarding residents. Regular safety checks, competent medication management, and staff training in infection control all contribute to the secure and healthy environment within the home.

Leadership and Community Links

Asra House is distinguished by its high-quality, person-centered care, driven by exceptional leadership. The home's recognition with a major Department of Health sponsored care award in 2018 for outstanding excellence is a testament to this. Strong community links provide additional support and information, further enhancing the residents' experience.

Conclusion

Asra House Residential Care Home is a beacon of culturally inclusive care, offering a nurturing and respectful environment for older adults in the Asian community. Its commitment to catering to the cultural diversity of its residents makes it an exemplary choice for culturally specific care.

Structured Review

N G (Daughter of Resident) - Overall Experience: 5.0 out of 5

"My mother received respite care at Asra House for eight weeks and experienced exceptional support from a wonderful group of carers. She made remarkable progress during her stay. I highly recommend Asra House for its excellent facilities, personalized service, and fantastic carers. A heartfelt thank you to everyone involved!"

Comment from Fulcrum Care Senior Consultant

"Asra House Residential Care Home is a prime example of culturally inclusive care in action. Their outstanding CQC ratings in responsiveness and leadership are a reflection of their dedication to meeting the unique needs of the Asian community. At Fulcrum Care, we are inspired by such commitment to cultural sensitivity and excellence in care. We are dedicated to supporting homes like Asra House in continuing to provide high-quality, culturally attuned care."

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