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Beech Hall, Leeds

Beech Hall in Leeds, West Yorkshire, was rated outstanding for being caring, responsive and well-led following an inspection by the Care Quality Commission (CQC), on 27 & 31 January 2020.

The safe and effective categories received a score of Good.

Beech Hall is a residential care home providing personal care for people aged 65 and over, many of whom are living with dementia.

Staff demonstrated a real passion for the people they supported. One staff member said, "Love working with people with dementia, I came here to work to give something back to the community." Staff went the extra mile to make people as comfortable as possible.

Staff had undertaken a range of sponsored activities to raise funds for new technology and extra trips out. One staff member had booked and attended a sports history course to enable them to better reminisce with residents, demonstrating a high level of commitment.

There was an exceptional range of activities available to people which enhanced people's quality of life, tailored to the needs of people living with dementia. Each of the three floors had its own programme of activities based on people's preferences. Residents were able to access activities in any areas of the home, giving them a large choice. During the inspection a Silent Disco visited the home, with people happily dancing and singing.

Each staff member was empowered to plan and deliver their own activities based on their strengths and interests leading to a highly creative approach to activities. This led to a great variety of activities delivered with passion and confidence by staff, including shopping trips, trips to the Zoo, dancing, sewing, baking and growing vegetables.

There was a strong commitment to ensuring equality and inclusion throughout the workforce. Staff told us they were able to be themselves and we saw they organised events to celebrate diversity for example promoting LGBT rights.

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