Cherry Tree Lodge in Ruskington, Lincolnshire, a residential home for people with a learning disability and/or autism was rated outstanding for being safe, responsive and well-led following an inspection by the Care Quality Commission (CQC), 9 & 21 August 2019.
It achieved the score of good for the effective and caring categories.
The CQC report highlighted that the provider employed Positive Behaviour Support (PBS) staff with specialisms in supporting people with complex needs and behaviour that puts either themselves or others at risk of harm.
Relatives described the impact for people as "massive".
Staff worked with one person who had previously put themselves and others in danger, to improve their road safety awareness so that they could live a normal, active life. Their relative said, "My relative has been bowling, swimming and horse-riding. The impact is massively positive - because they have the staff, the people and training.”
Staff teams worked effectively together and were built around meeting the needs of people. A staff member said, "The manager has the time to focus on individuals and make sure things are running well within the home."
Another member of staff said, "I felt quite intimidated by the role itself, but as soon as I sat down in the room, I knew I was supposed to be there. I felt really comfortable. It felt like home and I was welcomed."
