Introduction and Service Overview
Croft House Care Home, located in Eastburn near Keighley, West Yorkshire, provides personal care for up to 29 people aged 65 and over. At the time of the last inspection, the home was supporting 23 residents. It is known for creating a nurturing and supportive environment tailored to the unique needs of each resident.
Care Quality and Resident Experience
Residents at Croft House have seen notable improvements in their quality of life, reflecting the dedication and skill of the staff team. The home's staff are highly knowledgeable and have fostered strong relationships with local health professionals to comprehensively meet healthcare needs. The home employs creative methods to ensure good nutrition and hydration, individualized for each resident.
Environment and Activities
The home maintains a high standard of cleanliness and offers a wide range of activities and social opportunities. Strong community links ensure residents have ample opportunities for social interaction and engagement.
Safety and Health Management
Safety and proper medication management are top priorities at Croft House. The home conducts thorough risk assessments for residents' health and safety and has effective safeguarding procedures in place. Management of premises and equipment is also handled safely and appropriately.
Leadership and Community Links
The leadership at Croft House is committed to a person-centered culture and is actively involved in the care and support of residents. The service continuously seeks and develops best practices, underlining its commitment to improvement. Various audits and checks are performed to maintain high service standards.
CQC Ratings
Croft House boasts an 'Outstanding' overall rating from the Care Quality Commission (CQC), with exceptional outcomes in effective, caring, responsive, and well-led categories, and a 'Good' rating in safety. This rating reflects the home's high-quality, person-centered care.
Conclusion
Croft House Care Home Limited stands out for its exceptional care, innovative approaches to resident well-being, and strong community integration. It provides a supportive, nurturing environment where residents' needs are attentively met, making it a top choice in residential care.
Comment from Fulcrum Care Senior Consultant
"Croft House Care Home Limited’s exceptional care and strong community integration set a high standard in residential care. At Fulcrum Care, we admire their dedication to creating a nurturing environment, focusing on each resident's unique needs. Their 'Outstanding' CQC rating in several key areas demonstrates their commitment to high-quality, person-centered care. Their innovative approach to resident well-being, combined with excellent leadership and community engagement, aligns with our mission of enhancing care standards across the sector. We are dedicated to supporting facilities like Croft House in their continuous pursuit of excellence in care."
To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: https://fulcrumcareconsulting.com/
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