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Davlyn House: A Beacon of Person-Centred Excellence

Introduction and Service Overview

Davlyn House, located in Stoke On Trent, Staffordshire, is a residential care home providing personal care for up to 29 people. This service caters to residents with physical health needs and those living with dementia. As of the last inspection, Davlyn House prides itself on maintaining an outstanding model of care, reflecting its dedication to improving and evolving its services.

CQC Ratings

Davlyn House has achieved outstanding ratings for its caring, responsive, and well-led services, and good ratings for safety and effectiveness. These ratings highlight the home's commitment to maintaining high standards across all aspects of care and service.

Care Quality and Resident Experience

Davlyn House has sustained an outstanding level of care, underlined by a culture of treating residents as individuals with kindness, compassion, and respect. The staff are well-trained, delivering personalized care and supporting residents in making their own decisions. Residents and their relatives speak highly of the quality of care, feeling valued and well-cared for.

Environment and Activities

The home underwent a recent extension and refurbishment, with attention to creating a comfortable and accessible environment. Activities are diverse, catering to individual interests and promoting community engagement. The home's design and decoration are focused on meeting the needs of those living there, with ample space for residents to enjoy.

Safety and Health Management

Davlyn House prioritizes the safety and health of its residents. It has robust safeguarding procedures and risk management practices in place. Medication management is meticulous, and staff are trained in infection control, ensuring a secure and healthy environment.

Leadership and Community Links

The service benefits from strong leadership and has developed excellent community links, including collaborations with local colleges and churches. The management team is highly regarded for its person-centred approach, fostering a supportive and innovative work environment for the staff.

Davlyn House stands as a model of person-centred care, where the dedication to residents' well-being and happiness is paramount. Its blend of excellent care, innovative leadership, and community involvement makes it a distinguished choice for residential care.

"Attended Christmas party on Saturday 9th December. Staff worked extremely hard ensuring that both myself and mum were well looked after. Food was excellent. With a good range of sandwiches, side dishes, quiches, salad, and desserts, it could not be faulted and a credit to staff who had obviously worked extremely hard in producing such a delicious buffet." - Teresa A, Daughter of Resident.

Comment from Fulcrum Care Senior Consultant:

"Davlyn House exemplifies the essence of person-centred excellence. The outstanding ratings in caring, responsiveness, and leadership reflect their unwavering commitment to providing the highest quality of care. At Fulcrum Care, we are dedicated to supporting care homes like Davlyn House in their ongoing journey towards excellence, ensuring they continue to provide outstanding services."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [](

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