Farndale House Residential Care Home in Beverley, Humberside, was rated outstanding for being caring and responsive following an inspection by the Care Quality Commission (CQC), on 28 November 2019 January 2020.
The safe, effective and well-led categories received a score of Good.
Farndale House provides personal care for up to three people with a learning disability.
Staff explored people's goals to enable them to become more independent. This included people engaging in activities that would normally be overwhelming for them. One person was supported to work towards posting letters for the service and themselves. Staff understood how much this meant to the resident and the positive impact this had in terms of their well-being and sense of independence.
One member of staff said, "We are great believers in enabling and not disabling. If we feel any of our residents are capable of doing something we encourage and motivate them to try it."
The service was exceptional at providing people with meaningful activities that met their individual needs, so they could live their best life. The home sponsored a local rugby team and people were involved in watching games and attending events and presentations related to the game.
Another person had a love of wrestling and had been supported several times to attend wrestling tournaments both locally and in nearby cities.
Residents were active members of their local community. Each week they went to the local pub for a meal and took board games with them. Friends people had made, and staff working at the pub joined in with the games. People also used the local gym, shops and restaurants, and regularly went on holidays. This provided opportunities for people to make new friends and maintain current friendships.