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Fitzwilliam House Care: A Symphony of Compassion and Excellence


Fitzwilliam House Care, located in Cottenham, Cambridge, is a care home operated by Fitzwilliam Healthcare Limited. It provides personal care to 40 older people, some of whom are living with dementia. The home features two self-contained units with bedrooms, lounge and dining areas, a kitchenette, and bathrooms. During the inspection, there were 24 residents.

 The Care Quality Commission (CQC) has rated Fitzwilliam House Care as 'Outstanding' overall. The service received 'Good' ratings for being safe and effective, and 'Outstanding' in caring, responsiveness, and leadership. This reflects the high standards of care and management at the home


Fitzwilliam House Care is renowned for its outstanding care, delivered by a staff team passionate about offering a high-quality, person-centered service. Residents are truly valued, and staff are well-acquainted with each person's needs and preferences. The home fosters a culture where residents' views are respected, and they are involved in all aspects of their living experience.

 

The home provides a responsive and adaptable environment that caters to the individual needs of its residents. Engaging activities, both within the home and the local community, are a staple, ensuring that residents lead fulfilling and active lives. The focus on person-centered care and support is evident in the variety of choices offered to residents.

 

Safety at Fitzwilliam House Care is a top priority, with systems in place to safeguard residents from abuse and harm. Effective risk assessments, safe medicine management, and infection control measures contribute to the secure and well-being-focused environment. The home's practices and procedures center on the safety and well-being of the residents.

 

The leadership at Fitzwilliam House Care, especially the registered manager, is highly praised for providing excellent management and creating a homely, caring atmosphere. The home is an integral part of the local community and is admired for its professional approach to all aspects of care.


Fitzwilliam House Care exemplifies a model of excellent care, combining compassion with professionalism. Its commitment to person-centered care, community involvement, and a safe, caring environment makes it a standout choice for older individuals, particularly those living with dementia.


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