Glastonbury Court in Bury St Edmunds, Suffolk a nursing home for adults over 65, some living with dementia, was rated outstanding for being responsive and well-led following an inspection by the Care Quality Commission (CQC), 19 November 2019.
The safe, effective and caring categories were rated Good.
The CQC report highlighted that the home had recently signed up to the 'Postcard of Kindness' initiative, an inventive way to spark up a conversation involving people from all over the world sending postcards full of good wishes to people who lived in care homes such as Glastonbury Court. This had become a real talking point among residents, and they looked forward to reading the postcards out and replying. A world map was on display in the home which showed the different places where the postcards had been sent and received.
Glastonbury Court was exceptionally well led and managed. A professional involved closely with the home stated, "The current manager of Glastonbury Court has invested a lot of time and commitment into the home to provide a quality and imaginative service and living environment for residents and families, and for staff to work in."