Updated: Nov 12, 2019
A Care home which supports people with physical disabilities and dementia has been judged as outstanding by the Care Quality Commission.
CQC inspectors visited the Groveland Park Care Homein Bexley, 23 April 2019 and rated it as outstanding in the caring and well-led categories and good for being safe, effective and responsive.
Inspectors were keen to point out that the home had been awarded a Caring at its Best Award from the local authority in 2018.
A relative remarked, "We looked at twenty homes and this home was leaps and bounds above anything we had ever seen. This place has the atmosphere of a boutique hotel, the standard of care is excellent."
Residents living at the service and their relatives told CQC inspectors that the home was run to very high standards, and that good teamwork among staff was evident.
One person said, "They all work very hard and are passionate about making the home the best it can be."
A relative commented, "They are a really good team. In the previous home there was a poor work ethic, staff were always late, but there is nothing like that here. The manager is very supportive. The residents always come first, and she supports the staff too."
A health care professional remarked, ""I cannot honestly praise them enough. Looking at all the care homes in the area they are at the top."