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Headingley Hall Care Home: A Community of Care and Excellence


Introduction and Service Overview

Headingley Hall Care Home, a part of Westward Care Limited, is a residential care home situated in Leeds, West Yorkshire. The home provides personal care to up to 57 older people, including those living with dementia. During the inspection on November 27 and December 4, 2019, it was serving 44 residents. Known for its high standards of care and support, Headingley Hall is a cornerstone of quality care in the community.

CQC Ratings

The Care Quality Commission (CQC) awarded Headingley Hall Care Home an 'Outstanding' overall rating. This prestigious rating, including 'Outstanding' in the Caring, Responsive, and Well-Led categories, and 'Good' in Safe and Effective categories, underscores the home's commitment to excellence in all aspects of care.

Structured Review by Mark H (Son of Resident):

"Since my father moved into Headingley Hall in February 2023, the quality of care he's received has been phenomenal. The friendly atmosphere and excellent location, close to essential amenities yet on a quiet road, make it an ideal place for care and comfort."

Care Quality and Resident Experience

The care at Headingley Hall is exceptional, characterized by the staff's kind, thoughtful, and person-centered approach. Residents and their relatives consistently praise the high quality of life at the home, emphasizing the staff's dedication to enhancing resident experiences, particularly for those nearing the end of life.

Environment and Activities

Headingley Hall boasts a diverse array of activities and strong community links, fostering a sense of family and inclusivity among residents and staff. The relationships within the service contribute to the warm and welcoming atmosphere, much appreciated by residents and their families.

Safety and Health Management

The home excels in safety and health care management. Staff are well-versed in safeguarding procedures and excel in addressing health care, nutritional needs, and medication management for residents. The service also maintains high standards in infection control and cleanliness.

Leadership and Community Links

Leadership at Headingley Hall is outstanding, with the registered manager displaying a deep commitment to providing excellent quality care. The effective collaboration between staff and healthcare professionals results in positive outcomes for residents, reflecting the high standards of care.

Comment from Fulcrum Care Senior Consultant

"At Fulcrum Care, we are highly impressed with Headingley Hall Care Home’s dedication to providing exceptional care and creating a strong community. Their outstanding CQC ratings and commitment to continuous improvement resonate with our ethos. We are proud to support and endorse establishments like Headingley Hall, where excellence in care is a priority."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: https://fulcrumcareconsulting.com/


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