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Kingfisher Nursing Home: A Benchmark in Compassionate Care

Kingfisher Nursing Home, an integral part of Westgate Healthcare Limited, is a residential care facility in Cheshunt, Hertfordshire. It specializes in personal and nursing care for up to 22 individuals aged 65 and over. During the last inspection, it was serving 19 residents. This purpose-built facility is thoughtfully designed on a single level to maximize accessibility and mobility for all residents.

The Care Quality Commission (CQC) has accorded Kingfisher Nursing Home with 'Outstanding' ratings in responsiveness and leadership, and 'Good' in safety, effectiveness, and care. These ratings are reflective of the home's unwavering commitment to delivering high-quality, person-centered care.

The heart of Kingfisher Nursing Home's service is its residents. The staff, recognized for their dedication and commitment, delivers compassionate and personalized care. Residents and their families consistently provide exceptionally positive feedback, emphasizing the staff's caring nature and the inclusive, positive environment of the home.

In terms of environment and activities, the home excels. It offers a range of activities to keep residents engaged and maintain their interests and hobbies. The environment is pleasant, bright, and welcoming, with a design that prioritizes resident comfort and safety, especially for those with mobility issues.

Safety and health management are critical at Kingfisher Nursing Home. The staff are adept in identifying and addressing safety concerns, conducting thorough risk assessments, and managing medication safety effectively. The integration of technology enhances the safety and efficiency of care.

The leadership at Kingfisher Nursing Home is exemplary, characterized by openness, transparency, and a commitment to continuous improvement. The management style cultivates a supportive and empowering atmosphere for residents and staff alike. Additionally, the home's robust connections with local health and social care professionals contribute to the superior quality of care offered.

Kingfisher Nursing Home stands as a model of excellence in nursing and residential care for older adults. Its focus on compassionate, individualized care, underpinned by strong leadership and a safe, inviting environment, marks it as a top choice for those seeking a supportive and engaging care experience.

A P (Daughter-in-law of Resident)

"My father-in-law has been a resident of Kingfisher since the beginning of March. The transformation has been amazing; he is so happy and content. The staff are absolutely fantastic - always friendly, helpful, and going the extra mile. I wholeheartedly recommend this home."

Comment from Fulcrum Care Senior Consultant

"Kingfisher Nursing Home's exceptional CQC ratings, particularly in responsiveness and leadership, highlight its excellence in providing compassionate care. At Fulcrum Care, we admire their commitment to creating a nurturing and engaging environment for residents. Our support is geared towards enhancing such homes in their continuous pursuit of excellence and quality in care."

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