Little Bramingham Farm Residential Care Home in Luton, Bedfordshire was rated outstanding for being caring, responsive and well-led following an inspection by the Care Quality Commission (CQC), 12 & 14 February 2020.
It achieved the score of Good for the safe and effective categories.
Little Bramingham Farm Residential Care Home provides care and support to people living with various care needs, including dementia.
The CQC report highlighted that at the time of the inspection Little Bramingham Farm was beautifully decorated for Valentine's day and this was a source of conversations between people and staff. One person told CQC that they looked forward to the celebrations and persuaded them to get involved with singing the popular song, 'Love is in the air'. Inspectors said that it was good to see that the expectation of a good party was having a positive impact on people's mood.
Residents and relatives said staff were exceptionally responsive to people's needs, and the quality of care was always excellent. One person said they were frustrated that they could not do as much as they did before, but they were happy with how staff supported them. One relative said, "Nothing is too much trouble for staff."
Activities and opportunities available for people to pursue their hobbies and interests were interesting, stimulating and based on what was important to people. Community involvement was at the core of the service's way of keeping people engaged to avoid social isolation. People found inter-generational social contact stimulating, and they told CQC inspectors they enjoyed having visits from children and young people.