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Low Furlong: A Sanctuary of Compassionate and Personalized Care

Introduction and Service Overview

Low Furlong, operated by Runwood Homes Limited, is a purpose-built residential home in Shipston On Stour, Warwickshire. It provides accommodation and personal care for up to 68 people, including those with dementia. At the time of the inspection, it housed 58 residents. The home, spread across two floors, features communal lounges, dining areas, en-suite bedrooms, and additional communal bathrooms, creating a comfortable and homely environment.

CQC Ratings

Low Furlong has been rated 'Outstanding' overall by the Care Quality Commission (CQC), particularly excelling in being responsive and well-led, and 'Good' in being safe, effective, and caring. This rating reflects the home's dedication to maintaining high standards in care and service provision.

Care Quality and Resident Experience

Low Furlong is renowned for its exceptional leadership and commitment to high standards of care. It stands out for its personalized service, ensuring that every individual receives care that meets their unique needs. Residents, their relatives, and external healthcare professionals commend the staff's dedication to providing compassionate, kind, and highly motivated care. The environment promotes equality and collaborative working, with staff feeling valued and empowered.

Environment and Activities

The home fosters an inclusive and responsive culture, supporting residents to live independently and partake in a variety of activities. Staff creatively assist residents in pursuing their interests and aspirations, enhancing their confidence and life skills. The home also ensures residents' participation in the redesign of shared spaces, such as the kitchen, to better suit their needs.

Safety and Health Management

Safety and health are a top priority at Low Furlong. The home maintains robust safeguarding procedures and effective medicine management, ensuring a safe environment for residents. Regular risk assessments and prompt response to medical needs underscore the staff's commitment to the well-being and safety of every resident.

Leadership and Community Links

The leadership at Low Furlong is exceptional, fostering a culture of high-quality, person-centred care. The management team is proactive in staff development and maintains robust links with local health and social care professionals. Continuous improvement is a hallmark of the home's operations, with a focus on engaging residents and staff in the decision-making process.


Low Furlong Care Home stands as a beacon of compassionate and personalized care. Its commitment to fostering an environment of respect, dignity, and independence makes it an ideal choice for those seeking a nurturing and empowering care setting. The combination of skilled staff, excellent leadership, and strong community links ensures a high-quality living experience for its residents.

"Both of my grandparents have been cared for at Low Furlong and I cannot express enough how impressed I was with the love and care they received. There is a lovely atmosphere in the home and always so much for people to do. I would recommend this home to anyone." - C C, Granddaughter of Resident.

Comment from Fulcrum Care Senior Consultant:

"Low Furlong's 'Outstanding' rating from the CQC is a testament to their exceptional approach to care. Their focus on personalized, resident-led care and strong community involvement sets them apart in the care sector. Fulcrum Care is dedicated to supporting such homes in their pursuit of excellence, ensuring they continue to provide high-quality care in a nurturing environment."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [](

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