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Mills Meadow: An Outstanding Home of Compassion and Inclusivity

Introduction and Service Overview

Mills Meadow, a part of Care UK Community Partnerships Ltd, is a purpose-built care home situated in the picturesque town of Woodbridge, Suffolk. It is designed to provide personal care for up to 60 people, focusing mainly on older adults with physical disabilities, dementia, or long-term health conditions. The home is thoughtfully divided into four wings named Queen Mary, Pembroke, Castle Moat, and Sheeran, each offering a warm and homely environment. The staff at Mills Meadow are dedicated to supporting residents in maintaining their independence.

CQC Ratings

Mills Meadow is proud to have been rated 'Outstanding' by the Care Quality Commission (CQC) in the areas of caring and responsiveness, with 'Good' ratings in safety, effectiveness, and leadership. These ratings reflect the home's unwavering commitment to providing exceptional and person-centered care.

Residents and their families at Mills Meadow report high levels of satisfaction with the care provided. The service is renowned for its high-quality care, tailored to meet and surpass the individual needs of residents, thereby enhancing their daily lives. Staff members, described by relatives and professionals as devoted and compassionate, consistently go above and beyond to ensure residents lead fulfilling and engaged lives.

The environment at Mills Meadow is designed to minimize isolation and promote active engagement. A variety of therapeutic activities like music, animal, and doll therapies are available, aiding in emotional expression and connection for residents. Furthermore, the home maintains a strong presence in the local community, with effective community links that enhance the well-being and sense of belonging of its residents.

Safety and health management are top priorities at Mills Meadow. The home employs robust systems to assess and mitigate risks effectively. Staff training in safeguarding and a responsive approach to residents' individual needs ensure a safe and supportive living environment. Additionally, high standards of cleanliness and hygiene are diligently maintained.

The leadership at Mills Meadow is characterized by its strength and inclusivity. The registered manager and staff are deeply involved in managing the service, ensuring high-quality, coordinated care. Strong community links and partnerships with health and social care professionals further enhance the comprehensive care provided to residents.


Mills Meadow distinguishes itself as a leading care home, renowned for creating a nurturing environment where residents are treated with utmost dignity and respect. Its blend of personalized care, a dedicated team, and strong community integration positions it as a premier provider of elderly care, especially for individuals with dementia or physical disabilities.

Marilyn S (Daughter of Resident)

Overall Experience: 5.0 out of 5

"In the last four months, Mills Meadow has taken on a new personality. A breath of fresh air has been breathed into it. The staff and management are 'invigorated' and 'inspired' by the new management team, with one member of staff at the helm. The activities for the residents have also improved, making life for the resident so much more worthwhile."

Comment from Fulcrum Care Senior Consultant

"The 'Outstanding' ratings in caring and responsiveness achieved by Mills Meadow from the CQC are a testament to their exceptional commitment to compassionate and inclusive care. At Fulcrum Care, we are inspired by their approach to enriching the lives of elderly residents, particularly those with dementia or physical disabilities. The recent revitalization under the new management team and the enhanced activities program are commendable. These improvements not only benefit the residents but also demonstrate a proactive, responsive leadership style. Our goal at Fulcrum Care is to support and collaborate with care homes like Mills Meadow, assisting them in their continuous pursuit of excellence in care and fostering an environment where every resident thrives."

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