Moston Grange Nursing Home in Manchester was rated outstanding for being effective, caring responsive and well-led following an inspection by the Care Quality Commission (CQC), 2 & 3 December 2019.
It achieved the score of Good for the safe category.
Moston Grange Nursing Home provides nursing care for adults aged 18 years' and over and specialises in supporting people with a variety of types of dementia and those that may present complex challenges.
The CQC report highlighted that people were placed at the very heart of the mealtime experience. The service recognised good nutrition and hydration was essential in ensuring people's well being and used mealtimes to help promote independence.
Breakfast included a continental style 'help yourself' service with produce thoughtfully selected to enhance the sensory experience and stimulate appetite. CQC inspectors observed residents really appreciating and enjoying the freedom to choose for themselves.
Lunch service was equally pleasurable for people with a wide range of quality home cooked food options on offer. Access to cold drinks and fresh fruit was unlimited with each household benefiting from a well-stocked 'hydration station.'
The whole mealtime experience was greatly enhanced by the fact mealtimes were a shared experience between both staff and people living at the home. This made a significant contribution to the overall 'homely' feel of each household and building of positive relationships.
Comments from staff included, "We now have our meals provided whilst on duty which provides a fantastic opportunity for us to engage with people on the household in a more informal way." and "I'd go as far to say the fact we all eat together has really helped in creating a calmer and more normalised mealtime for everyone."