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Oak Lodge, Oakley

Oak Lodge in Oakley, Hampshire, a nursing home for adults, was rated outstanding for being effective, caring and well-led following an inspection by the Care Quality Commission (CQC).

It gained ta score of Good for being safe and responsive.

The inspection took place on the 10, 15 & 16 October 2019.

The CQC report highlighted that the service had identified a gap in support for people around their mobility, particularly when they first moved into the service or following a hospital stay. They recruited a physiotherapist and adapted an area in one of the lounges to be used as a gym. People were reviewed for their suitability to join in exercise classes or one-to-one sessions.

To keep residents moving they encouraged able residents to walk, and to do as much for themselves as they could.

Staff had also identified that clothes protectors were not the most dignified way of preventing spillages of food on clothes. Instead they scarves in different styles that could be easily washed after meals.

There was a strong caring, person-centred culture in the home which was reflected in all staff. Comments from relatives included, "All her needs are met every day with love and commitment."; "The compassion and level of care shown to date has been exemplary," and "He is so cared for. The atmosphere around the place is just lovely and homely."

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