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The Manor House Whickham: A Standard of Excellence in Elderly Care


Introduction to The Manor House Whickham

Located in Gateshead, Tyne and Wear, The Manor House Whickham, a part of Hadrian Healthcare (Whickham) Limited, stands as a distinguished care home. It offers accommodation, nursing, and personal care to up to 74 people, including those living with dementia. The home is committed to providing a luxurious and supportive environment for its residents. CQC Review Highlights for The Manor House Whickham

The CQC commends The Manor House Whickham for its high standard of care. Highlights include safe medicine management, adherence to legal standards, staff training, and support, along with commitment to nutritional and health needs, staff professionalism, and positive leadership.

Exceptional Care and Comfort

The Manor House Whickham sets a high standard of living with its well-decorated lounges and seating areas. As a purpose-built property, it features necessary adaptations and signage to enhance safety and minimize hazards. The emphasis on cleanliness and maintenance adds to its inviting and secure atmosphere.

Staff Commitment and Professionalism

The staff at The Manor House Whickham are known for their courteous, professional demeanor and commitment to safeguarding human rights. Adequate staffing levels and a robust recruitment system ensure high-quality, compassionate care.

Safe Management of Medicines

The home manages medicines, including topical treatments, safely. Staff are well-trained in medication administration, ensuring residents receive their treatments effectively.

Adherence to Legal Requirements

The Manor House Whickham strictly adheres to the Deprivation of Liberty Safeguards (DoLS) and the Mental Capacity Act, prioritizing residents' rights and best interests.

Training and Support for Staff

Staff receive ongoing safety and care-related training, with management providing robust support. This approach fosters a professional and compassionate care environment.

Nutritional Care and Health Support

Residents' nutritional and hydration needs are carefully assessed, with individualized care plans. Collaboration with external healthcare professionals ensures timely attention to medical needs.

Caring and Supportive Attitude

Staff maintain residents' dignity and privacy, providing caring and attentive support tailored to individual preferences and needs.

Engaging Activities and Environment

The Manor House Whickham offers diverse activities and a comfortable environment for residents with dementia. Care plans and documentation are person-centered, reflecting a deep understanding of each resident's unique needs.

Positive Leadership and Quality Monitoring

The leadership at The Manor House Whickham is effective, with good communication among staff and systems to assess and monitor service quality.

Conclusion

The Manor House Whickham is exemplary in providing luxurious, supportive, and safe care, especially for residents with dementia. It sets a high benchmark in elderly care.

Comment from Fulcrum Care Senior Consultant

"The Manor House Whickham's exceptional care, as highlighted by the CQC, demonstrates their commitment to excellence in elderly care. At Fulcrum Care, we commend their dedication to creating a luxurious and supportive environment for residents. Their approach, combining high-quality care with a strong focus on individual needs, aligns with our ethos of promoting excellence in care homes. We are dedicated to supporting facilities like The Manor House Whickham in their continuous pursuit of outstanding care and service."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: https://fulcrumcareconsulting.com/


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