Updated: Nov 19, 2019
The Risings Residential Home for the Elderly in Derbyshire has been awarded an outstanding rating by the Care Quality Commission, following the inspection on 7 February 2019.
The care home provides accommodation to residents requiring nursing and personal care, some of whom suffer with dementia.
The CQC awarded The Risings outstanding on how effective, caring and well-led it is, and good for how safe and responsive it is.
CQC inspectors highlighted that the team demonstrated excellent links and relationships with other health care professionals to ensure people received exceptional and timely care. There was a very strong emphasis on prevention rather than treatment. The deputy manager was very knowledgeable regarding health care conditions that may occur in older people and had information folders for each potential condition. The district nurse told us the home was very quick to get them and other professionals involved.
The Risings placed a very high emphasis on ensuring people were treated with dignity.They had been assessed and awarded the Derbyshire Dignity Campaign Award for their person-centred care and the work of the dignity champions. People could be assured that they received care from staff who fully understood the meaning of providing care in a dignified manner. Several staff had also voluntarily joined the 'Dementia Friends' scheme.This meant staff were able to have a greater understanding of what it meant for people living with dementia.
The knowledge, wealth of expertise and high numbers of staff were all keys in ensuring the highest possible quality in care delivery.The management team had a strong focus on ensuring the highly trained skills of staff meant they had the ability to provide care in line with the clear vision of the management team.