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Tyne Grange: A Paradigm of Person-Centred and Innovative Care


Service Overview

Tyne Grange, managed by Tyne Grange Health Care Limited, is a care home in Newcastle Upon Tyne that offers personal and nursing care for up to 22 individuals. The service caters to both younger and older residents, including those with enduring mental health or physical needs. At the time of the inspection, it was fully occupied, serving 22 residents.

Outstanding Leadership and Care

The inspection on 4th and 7th April 2022 led to Tyne Grange receiving an 'Outstanding' overall rating from the Care Quality Commission (CQC), particularly recognized in the categories of caring and being well-led. The home is celebrated for its exceptionally caring staff and leadership that places people at the center of their service.

Empathetic and Supportive Staff

Staff at Tyne Grange are highly praised for their compassionate approach, consistently going above and beyond in supporting residents to live fulfilled lives. Their dedication to enhancing residents' lives is evident, with a strong emphasis on encouraging individuals to pursue their dreams and aspirations.

Personalised and Flexible Care

Care at Tyne Grange is personalized and adaptable, focusing on individual needs and preferences. The staff's commitment to flexible care is shown in their approach to adapting to changing needs and promoting residents' independence. This responsive nature ensures continual review and adaptation of care and support plans.

Effective and Collaborative Communication

The staff at Tyne Grange excel in collaborative working and communication with other professionals, playing a vital role in meeting the complex needs of residents and ensuring their well-being. Their collaborative approach results in holistic and person-centered care.

Innovative and Continuous Improvement

Tyne Grange exhibits a strong governance system, underlined by continuous efforts to enhance service quality. The leadership fosters an open culture, valuing feedback from residents, relatives, and staff, which is used to drive ongoing service development. Their commitment to innovation and learning is clear in staff development and participation in community projects.

Conclusion

Tyne Grange sets a high benchmark in nursing care, particularly noted for its outstanding ratings in caring and leadership. The home's commitment to person-centered care, combined with innovative practices, strong community ties, and empathetic, skilled staff, creates a supportive and nurturing environment for residents.

Comment from Fulcrum Care Senior Consultant

"Tyne Grange's outstanding CQC ratings in caring and leadership reflect their excellence in person-centered and innovative care. At Fulcrum Care, we recognize and commend their dedication to creating a supportive and nurturing environment for residents. Their approach to care, marked by empathetic staff engagement, flexible care plans, and effective community collaboration, aligns with our goals of promoting the highest standards in care homes. We are dedicated to supporting facilities like Tyne Grange in their continuous journey toward excellence and innovation in care."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: https://fulcrumcareconsulting.com/


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