Watlington and District Nursing Home in Oxfordshire has been rated outstanding by the Care Quality Commission (CQC).
Inspectors visited 7 March 2019 and rated Watlington and District Nursing Home as outstanding in two areas, responsive and well-led aspects of the report, and good for the safe, effective and caring elements.
Watlington and District Nursing Home is a care home that was providing personal and nursing care to 55 people aged 65 and over at the time of the inspection.
Before the inspection the deputy manager had been nominated to attend an event at Buckingham Palace. This had been a wonderfully inclusive occasion, which had involved people and staff in the planning and excitement leading up to the day. One resident had tutored the deputy manager in etiquette for the day. The deputy manager shared their experience after the event, which created great excitement. As a result, the staff arranged a day trip to Buckingham Palace for Watlington residents. Photographs showed this had been an extremely positive event.
There was a strong commitment to equality and inclusion across the workforce that ensured staff were valued and respected as individuals. The provider recruited many nurses from oversees. Nurses were supported through a highly successful development programme that enabled them to register as nurses in the UK. Nurses received significant guidance and support from the deputy manager resulting in successful registration for many nurses.
One nurse gave feedback about their experience of the overseas nursing programme, "Sanctuary Care, specifically, Watlington and District Nursing Home, has helped me a lot as an overseas nurse from the time of recruitment to present. In terms of work, there are no words to describe how thankful I am with what they have taught me.”