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Willowbrook: Innovative Excellence in Dementia Care

Introduction and Service Overview

Willowbrook Healthcare Limited's Willowbrook facility in Perry Bar, Birmingham, exemplifies exceptional accommodation and nursing care for up to 75 people, including those with dementia and enduring mental health conditions. Comprising Aldridge House and Alexander House, the facility specializes in dementia and mental health care. The comprehensive inspection on November 1, 2018, highlights its outstanding quality.

CQC Ratings

Willowbrook has achieved an 'Outstanding' overall rating from the Care Quality Commission, particularly excelling in the areas of caring and leadership, and receiving 'Good' ratings in safety, effectiveness, and responsiveness. This showcases a significant improvement and commitment to excellence in care.

Care Quality and Resident Experience

Willowbrook is committed to providing compassionate, person-centered care. The staff, known for their kindness and dedication, receive glowing endorsements from residents, relatives, and healthcare professionals, ensuring a dignified and positive living experience for everyone.

Environment and Activities

The facility offers a stimulating environment with innovative features such as an in-house cinema, barbers, pub, and a sensory room. Tailored activities and events, especially for residents with dementia, enhance their quality of life and well-being.

Safety and Health Management

Safety and health management at Willowbrook is rigorous. Effective infection control measures, safe medication practices, and competent staffing underscore the home's dedication to residents' safety and well-being.

Leadership and Community Links

Willowbrook's leadership is exemplary, fostering a culture of quality care and continuous improvement. The management's responsiveness and innovation, coupled with strong community links, contribute significantly to the home's transformative journey and exceptional service.


Willowbrook stands out in the field of dementia care for its innovative approach and person-centered, compassionate environment. Its exceptional care, creative solutions, and outstanding leadership make it a top choice for a supportive, engaging, and caring nursing home experience.

Comment from Fulcrum Care Senior Consultant

Willowbrook represents the pinnacle in dementia care, combining innovative solutions with compassionate, person-centered care. The facility's commitment to enhancing resident experiences through creative activities and a supportive environment is commendable. At Fulcrum Care, we are impressed by such innovation and dedication to care excellence. Our expertise in supporting and improving care home services aligns with Willowbrook's values and practices, reflecting a partnership that enriches the lives of those in care.

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [](

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