Ammersall Court, Doncaster
Ammersall Court in Doncaster, South Yorkshire, providing personal care for people with learning and or physical disabilities was rated outstanding for being effective, caring, responsive and well-led following an inspection by the Care Quality Commission (CQC).
The safe element of the report received the score of Good.
The inspection took place on the 31 July 2019.
The CQC report highlighted that staff had worked jointly with an independent advocate to promote good nutrition and wellbeing. They arranged themed sessions, introducing people to different cuisines and the importance of healthy eating. One social worker told CQC inspectors these sessions had led to exceptionally good outcomes for people. They said, "People's feedback about these sessions is very positive indeed, because it is an enjoyable social experience, while educating people and raising their awareness."
A social worker spoke about the service, "In my opinion, the quality of support is outstanding. The staff who support my service users all regularly go the extra distance and usually more. What makes the service work so well is the workers' connection with service users and the quality of that support. When visiting, you immediately notice that Ammersall has a particularly good feel. From walking through the door, it is homely and is a very good place, in my opinion, to live. You'll also notice a relatively low turnover of staff and this consistency and continuity is recognised and appreciated by service users and their families."
The service was helping develop a creative and innovative project with Doncaster College providing placements at the service for students from several vocations not previously matched with social care settings, such as, technologies and arts and crafts. The students involved said it was a positive and creative experience for them.