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Ashbourne Court Care Home, Andover

The Ashbourne Court Care Home in Salisbury Road, Andover, has been rated outstanding by the healthcare regulator the Care Quality Commission (CQC).

The home, which cares for up to 64 residents specialises in residential and nursing care, and those living with dementia and end-of-life care.

After inspectors visited the care home on June 17 and 19 it was rated outstanding in two categories, responsive and well-led and rated good in the caring, safe and effective categories.

It comes almost three years after the care home was rated as good, which shows great improvement.

The CQC report said, “People received person-centred care that truly recognised their individuality, exceeded expectations and achieved positive outcomes. There was a focus on providing activities which were meaningful to people and which provided enjoyment and occupation.”

The home was praised by the CQC as staff were recognised to be “exceptionally kind, caring and compassionate” and “were well trained and well supported and had the necessary skills and knowledge to perform their roles and meet their responsibilities”.

Inspectors added: “People and their relatives were treated as partners and were actively consulted and involved on an ongoing basis about their care and wider issues within the home. Staff felt valued and were well motivated to provide the very best care to people.”

Rajesh Ayyappan, manager of the Ashbourne Court Care Home, said, “We are thrilled to have received an outstanding rating by the Care Quality Commission inspection.

“This is the ultimate accolade, which highlights the team’s dedicated work. We always have put our residents’ interests and wellbeing at the heart of everything we do, and we are honoured to have our efforts recognised by the commission.”

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