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Ashleigh: A Pioneering Approach to Autism and Complex Needs

Introduction and Service Overview

Ashleigh, part of Education and Services for People with Autism Limited, is located in Gosforth, Newcastle Upon Tyne. This innovative residential resource, which was fully occupied at the time of inspection, caters to up to 10 individuals with autism spectrum disorder and related conditions, focusing on a smaller, community-based housing model. The service primarily supports college students during term time, offering two adult social care placements and one respite care slot.

CQC Ratings

During the inspection on 14th March 2018, Ashleigh received an overall rating of 'Outstanding' from the Care Quality Commission (CQC). The service was rated 'Outstanding' for being caring and well-led, and 'Good' in safety, effectiveness, and responsiveness.

Care Quality and Resident Experience

Ashleigh is recognized for its exceptional care, characterized by its person-centered approach. The staff, well-trained in understanding and meeting the complex needs of residents, provide support with great patience and kindness. The service's transformation since its last inspection in 2015, from 'Good' to 'Outstanding' in caring and well-led domains, highlights its dedication to quality care.

Environment and Activities

Residents at Ashleigh benefit from a dynamic and inclusive environment. The service's focus on individual interests and aspirations, along with its innovative approaches to activities and therapies, significantly enhances the well-being and independence of its residents. Activities are tailored to each individual, promoting social skills and community involvement.

Safety and Health Management

The home's commitment to safety is evident in its comprehensive risk assessments and safety management systems. Staff are well-versed in safeguarding protocols and medication management, ensuring a secure environment for residents. The adaptation of the premises to support those with learning disabilities and autism spectrum disorder is a testament to their focus on resident safety.

Leadership and Community Links

The leadership at Ashleigh is characterized by a clear vision and a commitment to continuous improvement. The staff are highly skilled and knowledgeable, working collaboratively with other professionals to support residents' progress and independence. The management team's approachability and dedication play a crucial role in the positive atmosphere within the home.


Ashleigh stands out for its pioneering approach in supporting individuals with autism and complex needs. Its commitment to providing personalized, compassionate care, combined with a safe and nurturing environment, makes it an excellent choice for those seeking specialized support in this area. Comment from Fulcrum Care Senior Consultant:

"Ashleigh's innovative approach to supporting individuals with autism and complex needs is truly commendable. Fulcrum Care recognizes the importance of such pioneering models in enhancing the lives of residents. We encourage continuous collaboration and learning within the care community.

For insights on optimizing care practices, feel free to connect with us at Fulcrum Care:"

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