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Broadlands: A Haven of Compassionate Care and Community Engagement


Introduction and Service Overview

Broadlands, operated by Greensleeves Homes Trust, is a residential care home located in Oulton Broad, Lowestoft, Suffolk. Catering to up to 52 people, it primarily serves older adults with physical disabilities, dementia, or long-term conditions. Currently caring for 51 residents, Broadlands is celebrated for its high-quality care, with a focus on respecting individual needs and enriching residents' lives.

CQC Ratings

Broadlands has been honored with an 'Outstanding' overall rating by the Care Quality Commission (CQC). This includes 'Outstanding' ratings in caring, responsiveness, and leadership, and 'Good' in safety and effectiveness, showcasing its dedication to providing top-tier care.

Structured Review: "My experience with Broadlands has been heartwarming. The staff's dedication to providing personalized and compassionate care is evident in every aspect of the service." - John D., Resident Family Member.

Care Quality and Resident Experience

The care at Broadlands is distinguished by its exceptionally high quality. Residents consistently receive care that surpasses their individual needs and expectations. The staff's extremely compassionate approach and respect for residents' dignity have earned high praise from residents, their families, and visiting professionals.

Environment and Activities

Broadlands maintains robust community links, fostering residents' sense of belonging and engagement with the local area. Community groups frequently visit, enhancing the lively atmosphere. The home itself is well-kept and clean, providing a comfortable living environment for its residents.

Safety and Health Management

The home upholds high standards in safety and health management. Staff are knowledgeable about resident risks and safeguarding procedures, ensuring a safe environment. Medication management and infection prevention are handled effectively, reflecting the home's commitment to residents' well-being.

Leadership and Community Links

Led by a committed registered manager, Broadlands has shown continuous improvement through robust quality assurance systems. The home's person-centered culture, aligning with the provider's values, results in outstanding care and service.

Comment from Fulcrum Care Senior Consultant

"Broadlands exemplifies the type of care home we at Fulcrum Care wholeheartedly support. Their outstanding CQC ratings, particularly in caring and leadership, align with our vision of compassionate and inclusive care. We commend their efforts in community engagement and their commitment to enhancing the lives of older adults."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: https://fulcrumcareconsulting.com/


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