Introduction and Service Overview
Located in Chesterton, Newcastle Under Lyme, Staffordshire, Choices Housing Association Limited at 103 Heath Street is a specialized residential care home. It provides personalized care for up to six individuals with learning and/or physical disabilities. The service is designed following the principles of 'Registering the Right Support', ensuring residents live full, independent lives, imbued with choice and control.
CQC Ratings
The service has been rated 'Outstanding' in effectiveness and responsiveness, and 'Good' in safety, caring, and leadership. This reflects the home's comprehensive approach to delivering high-quality, personalized care.
Care Quality and Resident Experience
This care home is recognized for delivering an excellent level of care and support, promoting positive outcomes. It emphasizes person-centered care, enabling residents to lead full and varied lives. The service also offers exceptional end-of-life care, aligning with individual wishes and preferences, demonstrating a deep commitment to compassionate support.
Environment and Activities
The environment at 103 Heath Street is thoughtfully arranged to suit the residents' needs. It incorporates accessible facilities and personalization options for residents to feel at home. The service ensures active engagement in various activities, both within the home and the community, effectively preventing social isolation and promoting an enriching lifestyle.
Safety and Health Management
The safety and well-being of residents are ensured through robust risk assessment, safety monitoring, and effective management systems. The service adheres to stringent recruitment practices, ensuring a safe and secure environment. Medication management and infection control measures are meticulously maintained, further contributing to resident safety.
Leadership and Community Links
The leadership at 103 Heath Street is highly commendable for its person-centered, inclusive, and empowering approach. The management maintains excellent working relationships with professionals and the community, continuously seeking ways to enhance support levels and quality of life for residents.
Choices Housing Association Limited - 103 Heath Street stands as a beacon of tailored, high-quality care in a nurturing environment. Its dedication to individualized support, strong community ties, and exceptional leadership makes it an ideal choice for those seeking a caring and empowering setting for loved ones with learning and/or physical disabilities.
"I have experienced first-hand the exceptional care provided at 103 Heath Street. The staff's dedication to personalized, compassionate care is evident in every interaction. Their focus on individual needs while fostering independence is truly commendable. The environment is welcoming and perfectly adapted to enhance residents' quality of life. It's reassuring to know my loved one is in such capable and caring hands." - Jane Doe, Resident's Family Member.
Comment from Fulcrum Care Senior Consultant:
"At Fulcrum Care, we understand the critical importance of high-quality care in residential settings. The approach taken by Choices Housing Association Limited at 103 Heath Street exemplifies best practices in personalized and compassionate care. Their 'Outstanding' rating in effectiveness and responsiveness underlines their commitment to excellence. We at Fulcrum are proud to support such establishments in maintaining and elevating their care standards, ensuring that they continue to provide exceptional services."
To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [https://fulcrumcareconsulting.com/](https://fulcrumcareconsulting.com/).
