Cleves Place, managed by Care UK Community Partnerships Ltd and located in Haverhill, Suffolk, is a distinguished care home providing accommodation, nursing, and personal care for up to 60 older people, including those living with dementia and complex nursing needs. With 56 residents at the time of the last inspection, the home is recognized for its exceptional person-centered care, creating a nurturing and individualized environment.
Cleves Place was rated 'Outstanding' in caring and responsiveness, and 'Good' in safety, effectiveness, and leadership during its latest inspection. These ratings reflect the home's commitment to high-quality, person-centered care in a responsive and well-led setting.
The staff at Cleves Place are known for their exceptionally kind and considerate care. They treat residents with the utmost respect and dignity, and their friendly and engaging approach has earned high praise from residents and their relatives. Person-centered care planning ensures that each resident's unique preferences and needs are met, enhancing their overall well-being.
The home offers a warm, engaging environment with a range of social opportunities both within the community and the care home. A dedicated engagement team ensures residents' well-being through varied and meaningful activities, reflecting the home's commitment to enjoyment and social engagement.
Safety and well-being are paramount at Cleves Place. The home maintains high standards in safeguarding, medicine management, and infection control, creating a secure and healthy environment. Staff are trained in recognizing and managing risks, ensuring the safety of all residents.
Stephen W (Son of Resident)
Overall Experience: 5.0 out of 5
"My mother has been a resident of Cleves Place care home in Haverhill for four weeks now. I have found the staff and management to be second to none. Their dedication to caring for their residents is evident, and the surroundings are very clean and comfortable, offering plenty of entertainment and activities."
Under strong leadership and with a culture valuing quality and continuous improvement, Cleves Place engages deeply with residents, relatives, and staff. This, along with positive community involvement, demonstrates a commitment to excellence in care and service.
In conclusion, Cleves Place stands out as an exemplary care home, combining compassionate care with a homely environment. Its focus on personalized care, strong leadership, and commitment to safety and health make it an ideal choice for older people, especially those with dementia and complex nursing needs.
Comment from Fulcrum Care Senior Consultant
"Cleves Place truly embodies the essence of high-quality care in a nurturing environment. At Fulcrum Care, we're impressed by their outstanding approach to person-centered care, robust safety practices, and exceptional leadership. Their dedication to enhancing the lives of residents with dementia and complex needs is commendable, and we're dedicated to supporting care homes like Cleves Place in continuing to provide such exceptional care."