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Coloma Court Care Home: A Beacon of Excellence in Compassionate Care

Coloma Court Care Home, managed by The Healthcare Management Trust, represents a paradigm of comprehensive care. Situated in West Wickham, Kent, this esteemed facility underwent an unannounced inspection on January 21 and 24, 2019. The care home is designed to accommodate 62 residents across three distinct units, each equipped with specialized facilities. One unit is devoted to caring for individuals living with dementia. At the time of inspection, 61 residents were benefiting from the home's services, which include accommodation along with nursing or personal care as part of a unified package.

In its latest CQC inspection, Coloma Court achieved an 'Outstanding' rating in responsiveness and leadership, and 'Good' ratings in safety, effectiveness, and caring. This underscores the home's dedication to providing high-quality care and its effective management and leadership.

The home's commitment to personalized care is evident in its approach to meeting individual needs and preferences. Residents and their relatives have expressed satisfaction with the personalized care, which is particularly commendable in end-of-life care and dementia support. The presence of a dedicated admiral nurse enhances the home's ability to provide practical, clinical, and emotional support, especially to those living with dementia. The home's ethos, focusing on maintaining dignity, individuality, and privacy, is consistently implemented by the management and staff.

Coloma Court boasts of a warm and inclusive environment. The home is equipped with adapted facilities, ensuring comfortable living spaces for all residents. The provision of daily services and attention to spiritual and religious needs underscore the home's commitment to holistic care. The engaging array of social activities caters to diverse interests, ensuring residents have opportunities for social interaction and enjoyment.

Safety and health are paramount at Coloma Court. The home has robust safeguarding procedures, and staff are well-trained in safeguarding adults from abuse. Appropriate recruitment checks, adequate staffing levels, and comprehensive risk assessments contribute to a safe living environment. Medicine management protocols are meticulously followed, ensuring the safe administration of medications. Moreover, the home's emphasis on infection control further assures a healthy environment for residents.

Leadership at Coloma Court is a hallmark of its excellence. The management team, led by a registered manager, demonstrates an unwavering commitment to quality care and continuous improvement. Community engagement, including dementia awareness initiatives, reflects the home's proactive approach in extending its support beyond its immediate residents. The home's leadership in end-of-life care is also recognized through its participation in local initiatives and projects.

Comment from Fulcrum Care Senior Consultant:

"Coloma Court Care Home exemplifies an outstanding commitment to individualized care and resident well-being. The dedicated admiral nurse and proactive leadership contribute to the home's exceptional standards. Fulcrum Care is well-equipped to collaborate with such exemplary care homes, providing support for continuous improvement and excellence."

Coloma Court Care Home stands out as a leading provider of compassionate and individualized care. Its dedication to resident well-being, combined with strong leadership and a commitment to safety and health management, makes it an excellent choice for those seeking a nurturing and secure environment for their loved ones.

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