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Crescent Nursing Home: A Sanctuary of Empathetic Care and Community Engagement

Introduction and Service Overview

Crescent Nursing Home, run by Apex Care Homes Limited, is located in Bedford, Bedfordshire. It provides nursing care for up to 28 people with a range of physical and psychological needs, including dementia, mental health issues, and learning disabilities. The service was supporting 27 people at the time of the visit.

CQC Ratings

Crescent Nursing Home has an overall 'Outstanding' rating, with specific areas such as responsiveness and leadership rated as outstanding, and safety, effectiveness, and caring as good. This underscores the service's commitment to delivering high-quality care and strong leadership.

Care Quality and Resident Experience

The service is distinguished by the exceptional care and support provided to residents. Feedback from residents and relatives is highly positive, highlighting the staff's responsiveness to individual needs and preferences. The care is personalized, focusing on residents as unique individuals.

Environment and Activities

Residents at Crescent Nursing Home have the opportunity to maintain and develop hobbies and interests, with staff organizing a range of social and group activities. The service creates a sense of control and empowerment among residents, allowing them to decide daily activities or participate in planned events.

Safety and Health Management

Safety and health are effectively managed at Crescent Nursing Home. The staff are knowledgeable about safeguarding procedures and demonstrate a good understanding of protecting residents from harm. Medication management is handled safely, and risks to well-being are assessed and mitigated with a positive approach towards risk-taking.

Leadership and Community Links

The service benefits from exceptional leadership, with a dynamic management team fostering an open, transparent, and holistic approach. This leadership style ensures that physical, emotional, and social needs are met comprehensively. The service maintains strong community links, contributing to local groups and pilot projects to improve and broaden the services offered.


Crescent Nursing Home stands as an epitome of empathetic and holistic care, with its inclusive environment, strong community engagement, and a focus on enhancing residents' quality of life. It is a beacon of excellence, exemplifying the best practices in nursing care and resident well-being.

Comment from Fulcrum Care Senior Consultant:

"Crescent Nursing Home's exemplary rating by the CQC is a clear indicator of its commitment to providing top-notch care and leadership in the field of nursing and residential care. Their approach to resident empowerment and community engagement sets a high standard for others in the industry. Fulcrum Care is eager to support such establishments in their pursuit of excellence, ensuring they continue to deliver outstanding care."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [](

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