Introduction and Service Overview
Crispin Court Care Home, operated by Avery Homes Stafford Limited, is a residential care facility located in Stafford, Staffordshire. It provides personal and nursing care for up to 70 people aged 65 and over, focusing on individuals living with dementia. During the latest inspection, the home was supporting 56 residents across three floors, each dedicated to different care needs.
CQC Ratings
Crispin Court Care Home has achieved an overall 'Outstanding' rating for its care, responsiveness, and leadership, and 'Good' ratings for safety and effectiveness. These ratings underscore its commitment to providing high-quality, responsive, and well-led care.
Care Quality and Resident Experience
Crispin Court is celebrated for its exceptionally caring and compassionate staff, who demonstrate a high level of knowledge and understanding of the residents they support. The feedback from residents and their relatives is consistently positive, highlighting the respect for privacy, dignity, and the encouragement of independence.
Environment and Activities
The facility offers a range of activities to prevent isolation and build relationships. Its environment, including communal spaces, gardens, and individual rooms, is thoughtfully designed to meet the needs of its residents. The home promotes social engagement and the participation of residents in various meaningful activities.
Safety and Health Management
At Crispin Court, the safety and health of residents are of utmost importance. The service has effective safeguarding procedures, robust risk management, and practices safe medication management. The staff is proactive in reporting any health concerns, ensuring prompt support from health professionals.
Leadership and Community Links
The service is well-managed, with a focus on person-centered care. It enjoys strong community links and maintains positive relationships with local services. Staff and management are committed to continuous improvement and innovation in care.
Crispin Court Care Home stands as a testament to excellence in dementia care, with its compassionate approach, person-centered ethos, and a strong commitment to improving the lives of its residents. It is a model care home, ensuring that every individual is treated with dignity, respect, and empathy.
"Very good communication (about hospital visit) by phone and in person by two members of staff: the staff updated on changes to arrangements and they were considerate and cooperative - one staff member drove the resident to hospital well in time for the appointment. This assistance made the day run smoothly and happily; another staff member did a follow-up report on hospital visit with excellent attention to detail." - Linda S, Daughter of Resident.
Comment from Fulcrum Care Senior Consultant:
"Crispin Court Care Home's outstanding CQC ratings in care, responsiveness, and leadership are a testament to their dedication to providing superior dementia care. Their approach to person-centered care, combined with their commitment to continuous improvement, sets a high standard for residential care facilities. Fulcrum Care is committed to supporting establishments like Crispin Court in their ongoing pursuit of excellence in care."
To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [https://fulcrumcareconsulting.com/](https://fulcrumcareconsulting.com/).
