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Heatherington House: Empowering Lives with Personalized and Innovative Care


Introduction and Service Overview

Heatherington House, an integral part of Consensus Support Services Limited and located in Kettering, Northamptonshire, is renowned for its specialized support to individuals with Prader-Willi Syndrome (PWS) and learning disabilities. An inspection on November 28, 2018, underscored the facility’s dedication to delivering outstanding care, evident in its full occupancy and highly personalized approach.

CQC Ratings

The Care Quality Commission (CQC) has accorded Heatherington House an 'Outstanding' rating across all categories: safe, effective, caring, responsive, and well-led. This exceptional rating demonstrates the home's unwavering commitment to providing top-tier care in every facet of its service.

Care Quality and Resident Experience

Heatherington House is lauded for its superior care, particularly in supporting individuals with PWS. Residents show remarkable improvements in lifestyle, underscoring the effectiveness of the care provided. The staff’s dedication to empowering residents to live independently and navigate the challenges associated with PWS is notably praiseworthy.

Environment and Activities

The home is set in a spacious environment near a small town center, offering residents easy access and opportunities for integration. It strongly promotes independence and inclusion, aiming to ensure that residents, including those with learning disabilities and autism, lead lives as ordinary citizens. The service excels in making this a reality for its residents.

Safety and Health Management

Safety at Heatherington House is exemplary, particularly in empowering residents to make informed decisions about their health, food choices, and weight management. The staff’s commitment to educating residents about nutrition and activity levels significantly enhances their overall well-being.

Leadership and Community Links

The leadership and management at Heatherington House are deeply invested in supporting residents’ independent living. The registered manager actively challenges stigma and stereotypes, ensuring equitable treatment for residents with PWS. This leadership style has led to significant achievements for the residents.

Conclusion

Heatherington House distinguishes itself with its innovative, personalized approach to care for individuals with PWS and learning disabilities. Its outstanding CQC ratings and the visible improvements in residents' lives affirm its effectiveness in fostering a nurturing, safe, and empowering environment where residents can thrive and maintain independence.

Structured Review

Matthew B (Resident)

Overall Experience: 5.0 out of 5

"I really like the staff at Heatherington House; they're good with the team and everyone who lives here. I love this house because I'm living with a friend. We often go out together, to club dances with our girlfriends and have a great time until we return home around 21:00. It's a good life here."

Comment from Fulcrum Care Senior Consultant

"Heatherington House's consistent 'Outstanding' CQC ratings across all categories reflect the high standards of care we admire at Fulcrum Care. Their approach to empowering residents, especially those with PWS and learning disabilities, is both innovative and compassionate. We are proud to support such facilities that not only provide excellent care but also champion independence and quality of life for their residents."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [https://fulcrumcareconsulting.com/](https://fulcrumcareconsulting.com/)


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