Introduction and Service Overview
Hepworth House, operated by Ideal Carehomes Limited, is a premier residential care facility catering to up to 66 individuals, including older adults and those living with dementia. During the last inspection on October 6, 2022, it was home to 38 residents. This purpose-built facility is dedicated to providing personal care with a strong focus on comfort, safety, and independence.
CQC Ratings
The Care Quality Commission (CQC) has rated Hepworth House as 'Outstanding' overall. This rating is a testament to the home's commitment to excellence across all aspects of care, including safety, effectiveness, caring, responsiveness, and leadership.
Review by B B (Daughter of Resident):
"Hepworth House offers a friendly and safe environment. The staff provide high-level care with compassion and understanding. Concerns are addressed promptly, and regular follow-ups are conducted. The variety of activities available is excellent, contributing to a lively and engaging atmosphere for residents."
Care Quality and Resident Experience
Hepworth House is renowned for its exceptional care standards, receiving consistent praise from residents and their families. The care approach prioritizes comfort, safety, and independence, with a focus on personal choice. The staff team's transparency and effective communication contribute to a positive and homely atmosphere.
Environment and Activities
The environment at Hepworth House encourages social involvement and inclusion. Facilities such as a sky bar, library, cinema, café, and well-maintained gardens provide residents with a variety of activities and spaces for enrichment. The home's commitment to comfort and engagement is apparent in every aspect of its design and offerings.
Safety and Health Management
Safety and health management are key priorities at Hepworth House. The home maintains clean and well-kept facilities, with robust systems for safe medication management and infection control. The proactive approach of the staff in risk management ensures the safety and well-being of all residents.
Leadership and Community Links
The leadership at Hepworth House, especially the registered manager, is committed to person-centered care. The home's culture of continuous improvement is shaped by feedback from residents and families. Active community engagement enhances the quality of life for residents and keeps them connected to the wider community.
Comment from Fulcrum Care Senior Consultant
"Hepworth House's outstanding approach to residential care, as reflected in their CQC rating, aligns with Fulcrum Care's values. We commend their dedication to creating a nurturing and engaging environment. Their focus on person-centered care and community involvement exemplifies the excellence we strive for in the care sector."
To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: https://fulcrumcareconsulting.com/
