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Jane Percy House: Empowering Lives with Exceptional Care and Independence

Introduction and Service Overview

Jane Percy House, managed by The Disabilities Trust, is a distinguished residential care home in Cramlington, Northumberland. It provides personal and nursing care to 24 individuals with physical disabilities, with a capacity to support up to 26. The facility is renowned for its commitment to enhancing independence, focusing on the unique aspirations and goals of each resident.

CQC Ratings

The Care Quality Commission (CQC) has honored Jane Percy House with an 'Outstanding' overall rating, achieving 'Outstanding' in caring, responsiveness, and leadership, and 'Good' in safety and effectiveness. These ratings showcase the home's dedication to exceptional care and effective service management.

Care Quality and Resident Experience

At Jane Percy House, the staff are known for their exceptional care and motivation, empowering residents to live independent, dignified, and fulfilling lives. The culture of the home places residents' hopes and aspirations at its core, with staff dedicated to supporting extraordinary outcomes, including employment and independent living. Residents feel their dreams are actualized through the dedicated and personalized care they receive.

Safety and Health Management

Safety and well-being are paramount at Jane Percy House. The staff adeptly manage risks and safeguarding procedures, fostering an environment where positive risk-taking is encouraged to enhance independence and quality of life. Medication management is handled safely, with staff supporting residents in self-medication wherever possible. Effective infection control measures and contingency plans ensure the health and safety of all residents.

Leadership and Community Links

The registered manager of Jane Percy House fosters a culture that emphasizes residents' aspirations and well-being. Staff describe a familial atmosphere, focused on delivering high-quality care and support. Residents actively participate in key decisions, including staff recruitment and local advocacy efforts. The leadership is lauded for its openness, supportiveness, and unwavering commitment to quality.


Jane Percy House stands as an exemplary care home, celebrated for its empowering approach and commitment to personal growth and independence. Its outstanding leadership and dedication to quality, safety, and community engagement make it a prime choice for individuals with physical disabilities seeking a supportive and enriching care environment.

Comment from Fulcrum Care Senior Consultant

"Jane Percy House's outstanding approach to empowering individuals with physical disabilities is commendable. Fulcrum Care recognizes the exceptional care and independence-focused environment they provide. Their outstanding CQC ratings are a testament to their dedication to not just meeting but exceeding care standards. We are dedicated to supporting homes like Jane Percy House in their continued commitment to providing exceptional, personalized care."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website:

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