Introduction and Service Overview
Lammas House Residential Care Home, located in Coventry, West Midlands, is a purpose-built facility for older people, managed by Sanctuary Care Limited. Registered to provide care for a maximum of 23 people, it offers personalized care in a home-like setting, accommodating residents across three floors with communal facilities. At the time of inspection, 20 people were using the service.
The Care Quality Commission (CQC) rated Lammas House as 'Outstanding' in being caring and well-led, and 'Good' in being safe, effective, and responsive. This rating underscores the home's commitment to providing high-quality, responsive, and well-managed care services.
Care Quality and Resident Experience
Lammas House is acclaimed for its outstanding caring and well-led characteristics. The staff and management demonstrate a profound commitment to delivering high-quality, person-centered care. Residents enjoy a high degree of choice and control, and the home is praised for its excellent end-of-life care. The home fosters a family-like atmosphere, and staff are recognized for treating residents with dignity and respect, understanding their needs and preferences.
Environment and Activities
The home provides a calm, orderly, and positive environment conducive to care and wellbeing. Residents are involved in planning and discussing activities, which include trips outside the home, reflecting their interests and hobbies. The home actively promotes residents' wellbeing through nutritional initiatives and engagement in local activities.
Safety and Health Management
Safety and health are effectively managed, with good practices in medicine management and infection control. The home is well maintained, and staff are well-trained in safeguarding, health, and safety protocols. There is a strong focus on learning from incidents to improve safety standards.
Leadership and Community Links
The service benefits from strong leadership, with a registered manager who is passionate about providing high-quality care and fostering an inclusive and transparent culture. The management team works closely with external agencies, and the service is well-regarded by residents, relatives, and external professionals for its effective management.
Lammas House Residential Care Home excels in providing personalized and compassionate care in a community-oriented environment. Its exceptional leadership, focus on individualized care, and strong community ties make it an ideal choice for older adults seeking a nurturing and supportive living space.
"I visited my aunt to celebrate her birthday with the rest of the family. She looked lovely. The staff had done her hair beautifully and put makeup on her. We had dinner for eight people in an upstairs dining room. Beautiful three-course dinner with wine etc. The staff couldn't have been more attentive. They even made a birthday cake with candles and sang to her. We really could have been at our own home." - S B, Niece of Resident.
Comment from Fulcrum Care Senior Consultant:
"Lammas House's outstanding ratings in caring and leadership from the CQC reflect its deep commitment to person-centered care. Their approach, creating a home-like environment and engaging the community, sets a high benchmark in elderly care. Fulcrum Care is dedicated to supporting such homes in their continuous efforts to provide exceptional care and nurturing environments."
To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website: [https://fulcrumcareconsulting.com/](https://fulcrumcareconsulting.com/).