LD Care Limited operates a care home at 9 Gresham Road, Hounslow, Middlesex, providing tailored care for up to nine adults with learning disabilities, some of whom also have additional physical disabilities and autism. The service, managed by a private organization, offers a safe and nurturing environment that encourages residents to lead fulfilling lives.
The Care Quality Commission (CQC) rated the service as 'Outstanding' in being responsive and well-led, and 'Good' in being safe, effective, and caring. These ratings reflect the service's commitment to high-quality care and its ability to meet residents' needs effectively.
The service is renowned for its person-centered care, which focuses on maximizing choice, control, and independence for each resident. Innovative and personalized communication strategies are used to support residents in making choices and understanding their care. The staff are dedicated to helping residents develop new skills and engage in fulfilling activities, with a strong emphasis on treating each person as an individual and planning care around their personalities and interests.
LD Care ensures a stimulating and interactive environment, adapted to meet the individual needs of residents. The service is proactive in supporting residents to partake in a wide range of age-appropriate social activities and to become valued members of the local community. The staff's approach avoids restraining residents, focusing instead on promoting learning, skill development, and social participation.
Residents receive kind and compassionate care, with staff trained in safeguarding, medicine management, and infection prevention. The service operates with a strong emphasis on protecting residents from poor care and abuse, ensuring a safe and secure environment for all. Medicines are managed safely, promoting residents' independence and optimal health outcomes.
The leadership at LD Care fosters a culture of high-quality care and treatment, with trained staff and specialists meeting residents' needs and wishes. Staff turnover is very low, contributing to consistent and familiar care for residents. The service engages effectively with health and social care support in the community, ensuring comprehensive care for each resident.
Comment from Senior Consultant at Fulcrum Care:
"LD Care's approach to personalized and innovative support for adults with learning disabilities is exemplary. Their commitment to empowerment and community integration aligns with Fulcrum Care's ethos. We aim to support other care homes in adopting similar practices, enhancing overall care quality and resident satisfaction."
LD Care stands out as a provider of exceptional and empowering care for adults with learning disabilities. Its commitment to individualized support, combined with a strong focus on safety, health, and community integration, makes it an exemplary choice for those seeking a supportive and enriching care environment.