Minchenden Lodge, managed by Scimitar Care Hotels plc, is a residential care home located in Southgate, North London. The facility accommodates up to 25 people aged 65 and over, including those living with dementia. As of the inspection, it housed 20 residents. The lodge is a large detached building with a well-kept, accessible rear garden, offering a blend of personal care and accommodation in a comfortable, homely setting.
Minchenden Lodge received an 'Outstanding' rating from the Care Quality Commission (CQC) in responsiveness and leadership, and 'Good' ratings in safety, effectiveness, and caring. These ratings reflect the home's dedication to providing top-notch, person-centered care.
The care at Minchenden Lodge is outstandingly person-centered, focusing on creating an atmosphere of vibrancy and joy. Residents are encouraged to maintain independence and pursue their interests, with staff collaborating closely with them and their relatives. The feedback from residents and relatives is overwhelmingly positive, praising the caring and supportive nature of the staff and the inclusive, positive culture throughout the home.
Minchenden Lodge offers an environment rich in activities that resonate with the residents' interests and needs. The use of music, animal, and doll therapies helps residents express their emotions and maintain a connection with their surroundings. The activities are truly person-centered, adding to the vibrant atmosphere of the home.
Safety and health management at Minchenden Lodge are of high priority, with clear and detailed risk assessments in place. The staff's training in safeguarding and their attentiveness to each resident's needs ensures a secure and supportive environment. Additionally, the home maintains high standards of cleanliness and hygiene.
The leadership at Minchenden Lodge is notably strong, with the registered manager actively involving residents and staff in decision-making. This inclusive leadership style promotes a culture of compassion and high-quality care. The home's strong community links and partnerships with health and social care professionals enrich the residents' lives, ensuring comprehensive and coordinated care.
Comment from Senior Consultant at Fulcrum Care:
"Minchenden Lodge's approach to personalized and vibrant care sets a high standard in residential care services. Its focus on individual well-being and community integration resonates with Fulcrum Care's commitment to enhancing the quality of care in residential settings. We strive to support other care homes in emulating this level of exceptional care and engagement."
Minchenden Lodge exemplifies a model of exceptional care, integrating a nurturing environment, personalized care, and a community-focused approach. The home stands out for its commitment to residents' individuality and well-being, making it a leading provider of residential care, particularly for older adults and those living with dementia.
