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River Cottage: A Paradigm of Personalized and Innovative Care

Introduction and Service Model

River Cottage, operated by Interact Care Limited in Shotley Bridge, County Durham, is a specialized care facility offering personal care to 3 young individuals with learning disabilities and autism. The service, accommodating up to 3 people, is committed to creating a life full of control, choice, and independence for its residents.

Quality of Care and Environment

Known for its exceptionally well-planned and coordinated person-centered support, River Cottage provides a modern, clean, and homely environment. The facility is tailored to individual needs, with personalized features and effective use of accessible information enhancing the living experience.

Empowerment and Community Engagement

River Cottage stands out in its efforts to improve residents' well-being, communication, and independence. The home actively engages residents in various activities, including prestigious programs like the Prince's Trust and the Duke of Edinburgh awards, fostering significant personal growth.

Safety and Health Management

The safety of residents at River Cottage is ensured through meticulous risk assessments, robust safeguarding measures, and well-managed medication protocols. The service emphasizes health and personal development, offering bespoke training and a strong focus on personalized care.

Leadership and Continuous Improvement

Innovative leadership at River Cottage fosters a person-centered culture. The management team is committed to continuous learning and improvement, setting high standards in care quality and service provision.

CQC Ratings

The Care Quality Commission (CQC) has awarded River Cottage 'Outstanding' ratings in responsive and well-led categories and 'Good' ratings in safety, effectiveness, and caring. These ratings reflect the home's dedication to providing exceptional care.


River Cottage is a prime example of excellence in personalized care. It empowers young people with learning disabilities and autism through innovative practices, compassionate care, and a dedication to enhancing life quality and independence. Comment from Fulcrum Care Senior Consultant

"River Cottage's innovative approach to personalized care for young individuals with learning disabilities and autism truly sets it apart in the care sector. The 'Outstanding' ratings in responsive and well-led aspects by the CQC are a testament to their commitment to excellence. At Fulcrum Care, we highly value their dedication to empowering residents through engaging activities and a person-centered environment. Their implementation of prestigious programs like the Prince's Trust and the Duke of Edinburgh awards showcases their commitment to enhancing the lives of their residents. We are committed to supporting facilities like River Cottage in their continued pursuit of innovative, compassionate, and life-enhancing care."

To explore how Fulcrum Care can assist your care home on the path to excellence, visit our website:

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