The White House Nursing Home Limited, based in New Malden, Surrey, stands out for its specialized support for older adults, including those with dementia and end-of-life care needs. With nearly full occupancy at the time of inspection, it demonstrates a high demand for its personalized and supportive services.
Achieving an 'Outstanding' rating from the CQC in key areas like responsiveness and leadership, the home also earned 'Good' ratings in safety, effectiveness, and caring, showcasing a balanced approach to quality care.
I stayed here for 2 weeks following an operation. I cannot praise the staff enough for their friendliness, professionalism and kindness. Nothing was too much trouble. The food was excellent and there were activities every weekday to keep the residents motivated. This is truly a homely environment and I would not hesitate to recommend this to anyone in the future. Thank you to the whole team. - Pat L (Respite Resident) Overall Experience 5.0 out of 5.0
Residents receive individualized care plans, ensuring tailored support. The home's notable 'Gold Standards Framework' accreditation in end-of-life care underlines its commitment to compassionate service.
The well-maintained, secure, and comfortable environment at The White House Nursing Home contributes to the overall well-being of its residents.
The home’s variety of activities and its integration with the local community play a crucial role in enhancing residents' social lives.
With a visionary leadership team, the home maintains a culture of continuous improvement and high-quality care delivery.
Comment from Senior Consultant at Fulcrum Care:
"The White House Nursing Home's exceptional care, especially in areas like end-of-life support, resonates with Fulcrum Care's ethos. Their ability to maintain high standards in personalized care and leadership is commendable. We are dedicated to promoting such high-quality care practices across the sector."
The White House Nursing Home Limited exemplifies excellence in residential care, combining empathetic, personalized support with a strong focus on community engagement and leadership.
