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Thistle Hill Hall: Exceptional Care and Rehabilitation for Mental Health

Service Overview

Thistle Hill Hall, managed by Debdale Specialist Care Limited, is a unique care home in Mansfield Woodhouse, Nottinghamshire. It offers personalized and nursing care to 21 people living with mental health conditions. The service provides a rehabilitation program supporting recovery and independence, tailored to each individual's needs.

Outstanding Care Across All Domains

The Care Quality Commission (CQC) inspection on 30th December 2019 and 2nd January 2020 rated Thistle Hill Hall as 'Outstanding' in all categories, including safety, effectiveness, caring, responsiveness, and leadership. This demonstrates the home's exceptional commitment to providing high-quality care and support.

Innovative and Personalized Support

Thistle Hill Hall is distinguished by its innovative approach to care, with a focus on rehabilitation and promoting independence. The home offers five self-contained flats and 18 single bedrooms, along with communal lounges, a dining room, an activities room, a gym, and a large garden. This environment enables residents to progress at their own pace while receiving tailored support.

Empowering and Supportive Environment

The staff at Thistle Hill Hall empower residents to take an active role in recognizing risks to their mental and physical health. The ethos of the service is to encourage positive risk-taking to help residents develop more independent lives. Health and social care professionals acknowledge the staff's strong culture of managing risks while balancing the need for independence.

Creative and Responsive Care Planning

Thistle Hill Hall staff are highly responsive to the changing needs of residents. They work collaboratively with healthcare professionals to ensure the best outcomes. Innovative methods, such as virtual-reality-enabled therapy, are used to offer safe environments for residents to practice new coping skills.

Exceptional Safety Measures and Medicine Management

The home prioritizes residents' safety and well-being. Staff are proactive in managing medicines and finding positive ways of managing mental health symptoms. The service's approach to safety, including regular personal safety awareness sessions, significantly contributes to residents' confidence and well-being.

Dedicated and Skilled Staff

The staff team, including specialist nursing staff and technical instructors, are described as diverse, skilled, and well-trained. They are committed to providing personalized support sessions that help residents meet their recovery goals.

Leadership and Community Engagement

The management team at Thistle Hill Hall demonstrates exceptional leadership qualities. The provider's vision is focused on recovery and empowering residents to live independent lives. The service maintains strong links with health and social care professionals and the local community, emphasizing continuous improvement and development.


Thistle Hill Hall is an exemplary care home specializing in mental health care. Its outstanding rating across all CQC categories reflects its dedication to innovative, person-centered care, safety, and empowering residents to lead independent and fulfilling lives.

Comment from Fulcrum Care Senior Consultant

"Thistle Hill Hall sets a standard of excellence in mental health care, evident in its outstanding CQC rating and innovative care approaches. Fulcrum Care commends the commitment to recovery and independence. We are ready to support other care homes in achieving similar benchmarks.

To explore how Fulcrum Care can contribute to your care home's journey, visit our website: []("

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