Tremona Care Home, operated by B & M Investments Limited and situated in the vibrant community of Watford, Hertfordshire, offers a nurturing and supportive environment for up to 44 older individuals, including those living with dementia. At the time of the latest inspection, the home was proudly accommodating 40 residents.
The Care Quality Commission (CQC) awarded Tremona Care Home an 'Outstanding' rating in the responsive and well-led domains on 21st January 2019. This prestigious rating underscores the home's exceptional responsiveness to residents' needs and the exemplary leadership guiding its operations.
Structured Review: Tremona Care Home is renowned for its array of unique and inclusive activities. These activities, which encompass regular community events and celebrations of diversity, like National Women's Day and Pride, highlight the home's commitment to inclusivity and community engagement.
The care planning at Tremona is highly person-centered. Detailed and accurate care plans ensure that staff are well-informed on how to support each resident. Residents and their relatives are actively involved in care planning, reflecting the home's dedication to involving residents in their own care decisions. The service's effective response to complaints and feedback is a clear indication of its commitment to continual improvement.
Staff at Tremona are recognized for their kindness and caring nature. They build strong, respectful relationships with residents, supporting their independence while providing the necessary care. The robust training and recruitment processes contribute significantly to the high quality of care provided.
In terms of safety and effectiveness, the service remains rated as 'Good'. Staff are skilled in identifying and responding to abuse, and risks related to care and support are thoroughly assessed and managed. The home also maintains high standards of cleanliness and adapts well to meet the diverse needs of its residents.
In conclusion, Tremona Care Home represents a high standard in responsive and well-led care, especially for older adults and those living with dementia. Its focus on person-centered care, innovative activities, and strong community involvement creates a warm, nurturing environment, enabling residents to thrive.
Comment from Fulcrum Care Senior Consultant
"Tremona Care Home's 'Outstanding' rating in responsiveness and leadership by the CQC is a testament to its exceptional service. Fulcrum Care applauds their commitment to person-centered care, inclusivity, and community engagement. The home's approach to innovative activities and strong community bonds is exemplary, setting a high benchmark in the care sector for older adults, particularly those living with dementia."