Updated: Nov 12, 2019
Dystlegh Grange in Disley, Stockport has received an outstanding rating from the Care Quality Commission as it did in its last inspection back in 2017.
The residential care facility provides accommodation for adults over the age of 65 who require nursing or personal care.
The 37-individual apartment or open plan studio suites are surrounded bybeautiful spaces for socialising with family and friends. Most suites enjoy either a private outdoor space or balcony, in addition to the communal gardens.
Registered Manager Brian Robinson said, “Dystlegh Grange is founded on the understanding that in most of us is a yearning to live in our own home, somewhere we can be ourselves. Choosing to live in our own home in this neighbourly community is one way to help manage the changes later life can bring.”
The CQC awarded Dystlegh outstanding in four out of five categories; effective, caring, responsive and well-led and good for safe, following the inspection, 4 June 2019.
People were supported to host visitors within their own suite or in other communal parts of the home.
One resident that had hosted a dinner party in their suite said, "You have the opportunity to invite friends to stay for the night or for a meal.”
The CQC highlighted that everyone inspectors spoke to talked about the outstanding care and staff at Dystlegh Grange. Everyone was proud to live there and had actively chosen to move there. They felt a sense of purpose and led active and fulfilling lives due to the exceptional environment, support and approach of staff members. They felt in complete control of their care and able to contribute to the running of the home.
Another resident said, "It's like a five-star hotel. Excellent environment.”
Residents told inspectors they were supported and encouraged to develop and maintain relationships with people that matter to them.
For example, one relative wrote, "It is terrific that they can invite their friends over for a meal or to play bridge – both of which contribute very positively to their wellbeing and to keeping them mentally alert and engaged.”
Another relative wrote said, "You feel at home, you can relax. Any friends can come and visit or stay for lunch and they are made to feel very welcome.”
There were a well-defined set of values which had been developed by the people living in the home which sat alongside the vision and ethos of the home. These were used in recruitment of staff and ongoing monitoring of staff performance.
The home had introduced self-management audits for staff to evaluate their own performance against these values which were discussed in their appraisal to help inform their professional development over the next year.