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Orchard House, Hartwell

Orchard House in Hartwell, Northamptonshire, providing personal and nursing care for adult males with brain injuries was rated outstanding for being effective, caring and well-led following an inspection by the Care Quality Commission (CQC).

The safe and responsive elements of the report received the score of Good.

The inspection took place on the 22 & 23 October 2019.

The CQC report highlighted that the provider encouraged staff to pursue areas of special interest to improve outcomes for people who used the service. One clinical specialist had been supported and trained to provide on-site treatment normally only available in hospital. The provider had funded equipment to allow 'gold-standard' treatment to be given to people across the service. Such was the improvement in one person's condition the therapist had been asked to give presentations to other specialists working to support people with restricted mobility.

Progress was celebrated at Orchard House. Every week, one of the occupational therapists compiled a list of people's achievements, such as developing their communication skills or improving their mobility. This was shared with all staff and contributed to the atmosphere of positivity and encouragement.

And people's achievements were celebrated. One person had been supported to submit a short film to the UK Acquired Brain Injury Foundation film awards to highlight the progress they had made since their admission to Orchard House.

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