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The Byars Nursing Care Home, Nottingham

Nottingham care home scores top CQC ratings

Staff have a lot to be pleased about, as the Byars Nursing Home in Caythorpe gets awarded ‘outstanding’ in all five key areas, by the Care Quality Commission (CQC).

The routine inspection took place on 16 & 17 April 2019, at the home owned and managed by Beckedge Limited.

Outstanding ratings were given in the safe, effective, caring, responsive and well-led aspects of the report.

The report said, “The service clearly demonstrated how it continued and consistently met the characteristics of providing excellent care.”

“People were at the heart of the service and staff were clearly committed and compassionate, striving to provide excellent care always.”

“The registered manager had developed innovative ways of involving people in how the service developed and was a part of the local community.”

It further went on to say, “There was an open, transparent and person-centred culture that was driven by a motivated and committed staff team. They constantly looked for ways to improve the service and ensured people received the outstanding care they deserved.”

“This motivation resulted in a whole team who were totally supportive and committed to providing high quality, individualised care.”

“The staff team told us they were truly valued and respected. Staff were highly skilled, motivated and knowledgeable. They were also very well trained and supported and encouraged to progress and develop.”

Byars Nursing Home offers accommodation to up to 30 older people. At the time of the inspection, 28 adults over the age of 65, with sensory impairments, dementia and physical disabilities lived at the service.

Part owner Philip Mabbott said: “We have the privilege of working with a talented, caring and committed team of staff and we are delighted that we all get recognition for the outstanding service we provide at The Byars.”

Regarding the last inspection he CQC report said: "At the last inspection (safe) this key question was rated as good. At this inspection this key question has improved to outstanding. This meant people were protected by a strong and distinctive approach to safeguarding, including positive risk-taking to maximise their control over their lives. People were fully involved, and the provider was open and transparent when things went wrong.”

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