A Middlesborough care home is celebrating an outstanding result in its recent care inspection.
Woodlands provide care, support and accommodation for up to 14 people who have a brain injury. The aim of the service is to support people to regain their social, cognitive, and independence skills and to develop people's confidence to enable them to return to independent living.
Woodlands, in Middlesborough, North Yorkshire has been given an outstanding rating, in its most recent inspections by the Care Quality Commission (CQC), 21 November 2018 and 7 January 2019.
Woodlands was rated as outstanding in the categories of caring, responsive and well-led good for safe and effective following the CQC inspection.
The CQC highlighted that health and social care professionals they contacted or spoke with as part of the inspection process consistently praised the caring nature of all staff. Comments included, "It's like a giant family. It doesn'tfeel clinical and people are very well cared for.”
One professional told inspectors that before moving into Woodlands a person had used other services that had not been able to support them effectively with their needs. However, since moving to Woodlands staff had enabled the person to feel safe, secure and develop. The resident had progressed from having a room in the main service to now living in a bungalow on site and was being supported to move to supported living.
The service held regular events and parties. In the summer neighbours were invited to a garden party so they could meet people who used the service. The registered manager told us this community event had enabled neighbours to ask questions of the therapy team about rehabilitation and for them to understand the challenges a person with a brain injury has. We were told the garden party was a huge success with people and neighbours enjoying food, drinks and a live music.
The provider has a caravan at Bridlington which people could use with the service funding the cost. People could enjoy a heated swimming pool, amusements, the sea, bars and restaurants. In addition, there were other nearby attractions for people to visit. People could go with staff on their own or with others who used the service. One person had booked to go on their own and had chosen the staff member who was to go with them. They had bought some paints and a canvas to draw and paint the landscape whilst they were there. Two other people had chosen to go together and at the time of the inspection staff were supporting people with saving each week to ensure they had enough spending money to enjoy themselves whilst on holiday.